Your Safety Matters

Safety Tips

Your safety is our top priority. Follow these simple guidelines to ensure a secure and positive matrimonial experience.

How We Protect You

Your Safety Checklist

Small steps make a big difference. Use these guidelines throughout your journey.

01
Step 1

Keep Communication on the Platform

Share details only after you feel comfortable. Avoid sharing personal financial information with anyone you have just met.

02
Step 2

Verify Before You Share

Use verified profiles and take your time getting to know someone. Cross-check details with your family where appropriate.

03
Step 3

Report Suspicious Behaviour

If someone makes you feel uncomfortable or requests money, report them to us immediately. Our team reviews every report.

04
Step 4

Meet Safely

When meeting in person, choose a public place and let a trusted family member or friend know where you will be.

05
Step 5

Protect Your Personal Information

Never share passwords, bank details, or OTPs. HeartBeat will never ask you for your password or payment OTP.

06
Step 6

Take Your Time

Marriage is a lifelong decision. Use your family network and the platform\u2019s tools to get to know a match properly.

Round-the-clock Support

Need help or spotted something suspicious?

Our support team is here for you at any time. Your reports help keep the whole community safe.